We have a saying at A Family Member HomeCare: “You Can’t Train Nice.”
Almost any so-called caregiver can be trained to assist with activities of daily living. And we have hundreds of applicants who come to our offices annually who can perform these important tasks, but just being skilled with ADLs, activities of daily living, is not at all enough to give proper senior care to our Florida clients. Where we stand apart from other Florida home health agencies in that our caregivers must have a great personality too!
Meet our Team:
Brian has been CEO of A Family Member HomeCare since 2002. He is a graduate of Western Michigan University in business and music, holds an MBA with specialization in Health Sector Management and Policy from the University of Miami and has a Master of Arts degree in Gerontology from the prestigious Davis School of Gerontology at the University of Southern California. He is a current member of the Florida Healthcare Executive Forum and the National Association for Home Care and Hospice. Brian serves on the board of the Joseph Meyerhoff Senior Center/Southeast Focal Point and volunteers at the Hospice by The Sea Care Center in Memorial Hospital South. Community service work includes President of the Rotary Club of Hollywood and co-chairing the Leadership Hollywood Program for the Greater Hollywood Chamber of Commerce, and he was awarded Broward Volunteer of the Year in 2010 for his service to the local community.
Veronica has been with A Family Member HomeCare for ten years and manages the company’s day to day operations. She has a degree in Business Administration from Ecuadorian University, and an MBA from the University of San Francisco, Ecuador. Her interests outside of work include music, sports, volunteering at church, her son’s school, and in the Hospice by The Sea Care Center at Memorial Hospital South.
Novlett manages the Client/Caregiver relationship by selecting, coordinating, scheduling and managing caregivers for our clients. Novlett has been with A Family Member HomeCare for over eight years. She is good at selecting the appropriate caregivers for our clients because she herself was an outstanding caregiver to one of our clients for many years! Novlett is pursuing her degree in Health Service Administration at Broward College and has a certificate in Medical Administration. She enjoys spending time with family and friends and volunteers weekly at the Hospice By the Sea Care Center in Memorial South Hospital.
As a Care Relations Manager Keshia is responsible for monitoring our Client/Caregiver relationships by selecting, coordinating, and scheduling appropriate caregivers for our clients. Keshia has been with A Family Member HomeCare now for over five years. Like Novlett she is gifted at selecting the right caregivers for our clients because she herself was an outstanding caregiver for our clients! She is currently enrolled in the Occupational Therapy curriculum and volunteers weekly at the Hospice By the Sea Care Center in Memorial South Hospital in Hollywood.
Fabiola has been with A Family Member HomeCare for five years and as CFO, manages the agency payroll, billing, insurance, banking, and finance functions. “Fabi” has her degree in finance from Universidad delPacifico in Ecuador and an MBA from Phoenix University. Outside of work she enjoys playing piano, going to the beach, and being with family. She volunteers at the HBS Care Center at Memorial Hospital South.
Nena is responsible for filing insurance claims and assisting with payroll and billing. She has been with A Family Member HomeCare for over five years. She is soon to complete her degree in international business with a marketing minor from Florida Atlantic University. She loves baking, scrap booking, and going to the beach, and also volunteers for HBS.
Adriana’s voice is usually the first one you hear when calling the office. In addition to directing incoming phone traffic, Adriana assists with the Caregiver application process and the Weekly Flow Sheet process and works on special projects. She enjoys spending time with family, music, movies, crafts and swimming. Adriana also volunteers for HBS at Memorial South Hospital in Hollywood.
As a Director of Nursing Alison (Ali) is responsible for performing Client assessments at intake, and establishing physician relationships in order to improve our Client’s compliance with their respective physician’s disease management practice patterns. Ali is a Certified Senior Advisor. She has a degree in Spanish from Trinity College and her BS in Nursing from Cornell University. She has worked at Memorial Sloan-Kettering Cancer Center, UC San Francisco Hospital, and Memorial Regional Hospital.